We do not offer exchanges. You are welcome to return your item (due to change of mind) within 30 days of receiving your order. All shipping costs associated will be at the expense of the buyer. The item must be sent back to Luvo in original condition in order to receive a refund. A $10 re-stock fee will be accounted for if the packaging is not in selling conditions.
Once refunded; you can then place another order through our website for the product you desire.