General Information

Extended 60-Day Holiday Returns
We've extended our usual return timeframe for the festive season to ensure you shop with confidence this Christmas. Any item bought between November ...
Sun, 22 Nov, 2020 at 9:25 AM
When can I expect items to be restocked?
We continually restock our products. If the item is sold out and still available online this means that we will be restocking. Our restock timeframes can va...
Thu, 22 Oct, 2020 at 1:17 PM
Covid-19 Update
WE ARE OPERATING AS NORMAL! The government has advised that essential services, such as the postal service, will continue operating. As long as they're...
Thu, 22 Oct, 2020 at 1:18 PM
What warranties do products have?
Professional Ring Lights (12", 18", 19") will come with 2 year warranty.  Our Crystal Vanity Mirror comes with a 3 year warranty.  All o...
Thu, 22 Oct, 2020 at 1:18 PM
Security
We take a firm stance against credit card fraud here at Luvo Store. If a transaction is flagged in our system, we reserve the right to conduct security chec...
Thu, 22 Oct, 2020 at 1:16 PM
How do I unsubscribe from your emails?
To unsubscribe, open any newsletter you have received from us, scroll to the bottom of the email to find the unsubscribe link 'unsubscribe'.  Pl...
Thu, 22 Oct, 2020 at 1:54 PM
How do I clean my Acrylic Organiser?
We recommend to use warm mild soapy water and a soft (non-abrasive) cloth. Microfibre clothes work great! You may then need to wipe it down with a dry clot...
Tue, 27 Oct, 2020 at 1:26 PM